Kevin Siddique

Personal Skills

• Intelligent and self-confident
• Able to learn and adapt quickly
• Willing to accept responsibility
• Capable of working independently as well as in a team

Computer Skills

• Working knowledge of the following operating systems:
  • Windows Server and Client/Workstation
  • Linux
  • UNIX/Solaris
  • DOS
  • Android, iOS
• Familiar with data center operations including:
  • Server rack, switch, router, and access point installation
  • CAT5/6, MRJ, fiber, and power cable installation
  • Rackmount servers, blade chassis, storage systems
  • HVAC and airflow
• Hands-on experience with many peripherals and internal components in addition to:
  • Motherboards, processors, memory
  • Sound, video, and network cards
  • Printers, modems
  • BD/DVD/CD-ROM, hard disk, floppy drives
  • USB and firewire devices
• Proficient in a variety of applications such as:
  • JIRA, Zendesk, Request Tracker, Perforce, DevTrack, Livelink, Git, Gitlab, Fogbugz
  • ManageEngine ServiceDesk, AssetExplorer, Salesforce
  • Landscape, Nagios, Cacti, Crowdstrike, Tenable Nessus, VMware Workspace One
  • Microsoft OneDrive, Google Drive, Intermedia Securisync
  • Microsoft Office/Outlook/Exchange/365, Google Workspace
  • Microsoft SQL Server, Oracle, SQL
  • Virtualbox, VMware, VirtualPC, Hyper-V
  • PowerShell
  • Microsoft Azure, Google Cloud Platform (GCP), Amazon Web Services (AWS)
  • Duo Security 2FA
  • Ubiquiti Unifi, ExtremeCloud IQ (Aerohive)
  • Sendgrid
• Experienced in troubleshooting and installation of many types of software and hardware

Certifications

Microsoft - Transcript: 973354 / ksiddique

• MCSA: Windows Server 2012, April 2017
• MCSA: Windows Server 2008, December 2012
• MCSA: Windows 7, January 2013
• MS: Windows 7, Configuring, December 2015
• MS: Windows 7, Enterprise Desktop Support Technician, December 2015
• MCITP: Enterprise Desktop Support Technician on Windows 7, January 2013
• MCITP: Enterprise Administrator on Windows Server 2008, January 2013
• MCITP: Server Administrator on Windows Server 2008, December 2012
• MCP: Microsoft Certified Professional, April 2012
• MCTS: Windows 7, Configuration, January 2013
• MCTS: Windows Server 2008 Network Infrastructure, Configuration, November 2012
• MCTS: Windows Server 2008 Active Directory, Configuration, October 2012
• MCTS: Windows Server 2008 Applications Infrastructure, Configuring, June 2011

CompTIA - Transcript

• CompTIA Security+ CE, March 2023
• CompTIA Secure Infrastructure Specialist - CSIS, March 2023
• CompTIA Linux Network Professional - CLNP, July 2011
• CompTIA Systems Support Specialist - CSSS, July 2011
• CompTIA Linux+, July 2011
• CompTIA IT Operations Specialist - CIOS, April 2011
• CompTIA A+ CE (2009 Edition), March 2011
• CompTIA Network+ CE (2009 Edition), April 2011
• CompTIA Network+ (2007 Edition), December 2008

BlackBerry

• BlackBerry Certified System Administrator, December 2011
• BlackBerry Certified Support Specialist, November 2011

Other

• Certified Duo Help Desk Administrator - Duo Security, June 2023
• Certified Level 1 Duo Administrator - Duo Security, May 2023
• Google Cloud Certified - G Suite, March 2020
• LPI Junior Level Linux Professional (LPIC-1), July 2011
• SUSE 11 Tech Spec, July 2011
• SUSE CLA 11, July 2011
• SUSE Certified Administrator in Enterprise Linux 11, July 2011

Work Experience

Geotab, Inc. - 2022-present

2440 Winston Park Drive, Oakville, Ontario

Security Systems Administrator

• Collaborated with all internal security teams to plan and implement Geotab security policies
• Compiled and maintained up-to-date documentations on all areas of responsibility
• Configured and applied permissions in GCP
• Configured firewalls and worked with DevOps to automate firewall configuration
• Completed Security Impact Assessments for corporate Change Requests
• Participated in on-call rotations to respond to incidents and ensure 24/7 availability of services
• Continued to be the SME of Duo Security, maintaining policies and applications including Duo Access Gateway

Geotab, Inc. - 2021-2022

2440 Winston Park Drive, Oakville, Ontario

Senior IT Systems Administrator

• Performed duties and responsibilities from previous Systems Administrator roles
• Implemented a corporate authentication system using FreeRADIUS and Google Secure LDAP
• Migrated all Ubuntu Linux workstations from AD to LDAP authentication using SSSD

Geotab, Inc. - 2018-2020

2440 Winston Park Drive, Oakville, Ontario

IT Systems Administrator, Team Lead

• Performed duties and responsibilities from previous role
• Managed a team of eight desktop technicians and system administrators
• Conducted yearly performance reviews and routinely offered feedback
• Reviewed resumes, interviewed, and assisted in the hiring of full-time employees

Geotab, Inc. - 2015-2017

1075 North Service Road West, Suite 21, Oakville, Ontario

IT Systems and Security Specialist

• Maintained the overall security for all servers, network peripherals, and workstations
• Kept all servers/workstations updated with latest patches, service packs, and operating systems
• Monitored and followed-up on all malware issues
• Provided after-hours on-call IT/Security support
• Configured and managed a two-factor authentication platform for all servers and workstations (Duo Security)
• Migrated physical on-premises systems to cloud-based servers in Microsoft Azure and Google Cloud Platform
• Assisted with management and training of junior/student team members
• Automated repetitive tasks using PowerShell, Bash, etc.
• Implemented SPF/DKIM/DMARC records to improve e-mail reputation and deliverability
• Managed project creation and security for Google Compute Engine projects

Actuate Corporation - 2014-2015

95 Mural Street, Suite 201, Richmond Hill, Ontario

IT Service Center Engineer

• Performed day-to-day IT tasks (password resets, e-mail assistance, etc.)
• Answered phone calls, e-mail, and walk-up requests as a member of the Help Desk
• Imaged and deployed laptops to employees
• Maintained a small data center with a variety of servers (VMware, Linux, Windows)
• Ordered hardware and software from vendors as needed
• Assisted in moving servers, networking equipment, etc. from one office suite to a new building

Exinda - 2013-2014

630 Weber Street North, Waterloo, Ontario

System Administrator

• Supported users in both Waterloo and Toronto offices, travelling onsite when needed
• Migrated all users from a mix of Office365 and Google Apps to Intermedia hosted Exchange
• Performed routine IT tasks (account creation/deletion, password resets, e-mail assistance, etc.)
• Maintained a small data center with a variety of servers (VMware, Linux, Windows)
• Executed first article tests on new models of the Exinda appliance

Research In Motion - 2008-2010

185 Columbia Street West, Waterloo, Ontario

Team Lead, Infrastructure Software Lab - BlackBerry Infrastructure Group

• Performed duties and responsibilities from previous System Administrator role
• Managed a team of four system/network administrators
• Conducted yearly performance reviews and routinely offered feedback
• Reviewed resumes, interviewed, and hired co-op students and full-time employees
• Planned quarterly/yearly budgets for the data center

Research In Motion - 2004-2008

185 Columbia Street West, Waterloo, Ontario

System Administrator - BlackBerry Infrastructure Group

• Ordered/installed/imaged various workstations and servers for lab use
• Administered a variety of hardware including filers, blades, and load balancers
• Maintained a VMware cluster running hundreds of virtual machines
• Monitored systems in the data center using Nagios
• Managed and maintained a test system used by hundreds of testers and developers
• Supported one large team and five smaller teams for daily IT issues

Research In Motion - 2002-2003

175 Columbia Street West, Waterloo, Ontario

Software Test Specialist - SV&V Infrastructure Testing (Relay)

• Tested a scalable, distributed, redundant system
• Created, maintained, and executed test plans
• Logged, tracked, and verified product defects
• Configured and maintained a test lab environment (15 computers)
• Worked with a variety of handheld devices for compatibility testing
• Established automation of tasks to assist the testing effort
• Assisted with reports for program reviews

Research In Motion - 2001

175 Columbia Street West, Waterloo, Ontario

Software Quality Assurance Specialist - BlackBerry Enterprise Server for Lotus Domino

• Created and maintained test plans
• Executed test plans and logged defects
• Configured Lotus Domino servers and Lotus Notes clients for testing purposes

Research In Motion - 1999-2000

295 Phillip Street, Waterloo, Ontario

Software Quality Assurance Specialist - Co-op

• Primary QA tester for ISP Server, ISP Web Interface, and IMAP BES products
• Created, maintained, and executed test plans and logged defects
• Configured Solaris, NetWare, and IMAP email server machines for testing purposes
• Reviewed help documentation for accuracy

IBM Canada - 1999

1150 Eglinton Avenue, Toronto, Ontario

Application Development Technology Tester - Co-op

• Performed regression tests on VisualAge for Java 2.1 Debugger for AIX
• Performed regression tests on VisualAge for Java 3.0 Debugger for NT
• Tested and logged bugs on VisualAge for Java 3.0 Debugger for AIX

IBM Global Services - 1998

3500 Steeles Avenue, Markham, Ontario

Dial Team Assistant - Network Services - Co-op

• Monitored LIGs daily for problems; performed maintenance; updated diagrams
• Prepared monthly Service View Reports and Global Report Cards
• Updated the network database when network changes occurred
• Assisted in network planning
• Configured US Robotics modem chassis

Corel Corporation - 1997

1600 Carling Avenue, Ottawa, Ontario

Quality Assurance Specialist - Corel Ventura 8 - Co-op

• Tested and logged bugs on Corel Ventura 8 and Corel Versions 8
• Tested UI and customization to ensure the application had a consistent look and feel

Quality Assurance Specialist - Corel Office for Java - Co-op

• Tested and logged bugs on Corel Presentations for Java and Corel Email for Java
• Tested on many platforms including: Windows 95/NT, MacOS, OS/2, and Solaris

Volunteer Experience

Marillac Place - 2003-2014

109 Young Street, Kitchener, Ontario

System and Network Administrator

• Organized a LAN from the existing computer infrastructure
• Integrated a shared high-speed Internet connection into the existing LAN
• Created and presented a budget to order new computers
• Installed a new LAN running Windows Small Business Server 2003
• Migrated client machines from Windows XP to Windows 7
• Designed and implemented a custom database application for office use

Research In Motion - 2001-2010

175 Columbia Street West, Waterloo, Ontario

Software Social Committee, Co-founder

• Planned and organized fun social events for the Software group

Software Engineering Services Social Committee, Co-founder

• Planned and organized fun social events for the SES department

Emergency Safety Officer

• Assisted with building evacuation during fire drills
• Responsible for the safety of fellow co-workers in the event of emergencies
• Trained in the use of fire extinguishers

Blood Donor Clinic, Assistant

• Helped with registration of new donors
• Explained procedures and processed forms

2002 Company Picnic, Volunteer

• Aided with registration of picnic participants
• Directed people to proper stations as they arrived

Liberty Pentecostal Church - 1993-1995

Corner of Martin Road and Highway #2, Bowmanville, Ontario

Teacher's Assistant

• Supervised children ages 8 to 10 years old

Courtice Secondary School - 1992-1996

1717 Nash Road, Courtice, Ontario

Peer Tutor

• Assisted students in many subjects including Mathematics and Computer Science

Education

triOS College - 2011-2012

110 King Street East, Kitchener, Ontario

• Completed a 52-week Network Engineer diploma program with a 96% average
• Courses including A+, Network+, Linux, Windows 7, Exchange, Active Directory, SQL, virtualization, Powershell, and SharePoint

University of Waterloo - 1996-2001

200 University Avenue West, Waterloo, Ontario

• Bachelor of Mathematics for Honours Computer Science Co-Op

Courtice Secondary School - 1992-1996

1717 Nash Road, Courtice, Ontario

• Courses including programming, microcomputers, science, and mathematics

Training Courses

A Cloud Guru - 2021-2022

• Containers learning path
• Beginner's Guide to Containers and Orchestration
• Essential Container Concepts
• Docker Quick Start
• Kubernetes Quick Start
• Kubernetes Essentials
• Security learning path
• Cloud Security Fundamentals
• Compliance in the Cloud Fundamentals
• Introduction to Python Development
• Python 3 Scripting for System Administrators
• YAML Essentials
• Introduction to Python Scripting
• Python 2.7 Scripting for System Administrators

Canadian Management Centre - 2009

Waterloo, Ontario

• lead(on): People Leadership Development Series

HP Software Education Services - 2009

Waterloo, Ontario

• OPSWARE Server Automation System 6.5 Fundamentals
• OPSWARE SAS Application Configuration and CML

Nexient - 2008

Toronto, Ontario

• Network+ Certification Support Skills v1.6

Learning Tree International - 2008

Toronto, Ontario

• Windows Server 2008: A Comprehensive Hands-On Introduction

HP Software Education Services - 2008

Waterloo, Ontario

• HP Server Automation System Fundamentals

BladeLogic - 2007

Waterloo, Ontario

• BladeLogic Essentials
• BladeLogic Compliance
• BladeLogic Configuration

Azius Developer Training - 2006

Waterloo, Ontario

• Windows 2003 / XP / 2000 Internals, Troubleshooting, and Memory Dump Analysis (INT 221)

IBM Canada - 2005

Waterloo, Ontario

• BladeCenter Technical Training (TRX14NCE)

Polar Bear Corporate Education Solutions - 2005

Richmond Hill, Ontario

• Accelerated CCNA Exam Preparation

NetApp University - 2004

Waterloo, Ontario

• Performance Monitoring & Bottleneck Analysis
• Data ONTAP: NFS Administration
• Data Protection Solutions

Polar Bear Corporate Education Solutions - 2003

Kitchener, Ontario

• UNIX Systems Administration

Rational University - 2003

Waterloo, Ontario

• TeamTest Fundamentals for Functional Testing
• TeamTest Fundamentals for Performance Testing

United System Solutions - 2001

Toronto, Ontario

• Implementing Domino R5 on a Windows 2000 Server

Awards Received

• Commitment to Blood Donation (50) Award (2010)
• Volunteer Impact Award (2009)
• Outstanding Volunteer Work Recognition (2009)
• Ontario Volunteer Service Award (2009)
• Governor General's Award (1996)
• Ontario Scholar (1996)
• Honour Roll (1992-1996)
• Highest Academic Achievement (1993-1994)

Extracurricular Activities

• Weekly Pubstumpers Trivia (2008-2012)
• University Stage Band and Ensemble Group (1998-2004)
• Highschool Concert and Stage Bands (1992-1996)
• Courtice Secondary School Math Club (1992-1996)
• Liberty Pentecostal Church Band (1995-1996)

Interests and Activities

• Playing video games, reading, listening to music, pub trivia, billiards, and playing the saxophone.

References

• Available upon request.